الشحن
Shipping Policy
I JUST PLACED AN ORDER, WHEN WILL IT SHIP?
Please allow 1–3 business days for processing and quality verification before your order is shipped.
Once your order has been dispatched, you will receive a shipping confirmation email along with your tracking information.
HOW LONG IS THE SHIPPING TIME?
Average delivery time: 7–15 business days
There are circumstances beyond our control (such as holidays, weather conditions, customs inspections, carrier delays, or other unforeseen events) that may affect delivery times.
While most orders arrive within the estimated timeframe, we cannot guarantee exact delivery dates. Any shipping delays are the responsibility of the shipping carrier.
CAN I CANCEL MY ORDER?
You may cancel your order within 24 hours of placing it without any penalty.
To request a cancellation, please email us with the subject line "CANCEL ORDER".
Once an order has been processed or shipped, it can no longer be canceled.
I HAVE ENTERED AN INCORRECT ADDRESS!
If you entered an incorrect shipping address, please reply to your order confirmation email or contact us immediately.
We can update the shipping address within 24 hours of purchase. After that period, we cannot guarantee that changes can be made.
MY ITEM ARRIVED DAMAGED OR DEFECTIVE
We carefully inspect and package every order before shipment.
If your item arrives damaged, defective, or incorrect, please contact us with:
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Your order number
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A clear photo of the damaged or defective item
Once verified, we will issue a full refund or provide a replacement at no additional cost.
I HAVE A QUESTION THAT WASN'T ANSWERED, CAN YOU PLEASE HELP?
If you have any questions or concerns, please feel free to contact us at:
Our customer support team will do its best to respond within 24 hours.